Rates

Individual Counseling:

$150 - $175 per 50-minute session or contracted insurance rate

$100 - $125 per 30-minute session

Couples Therapy:

$175 per 50-minute

Family Therapy:

$200 per 50-minute session

Legal Documents or Court Involvement:

$250 per 60-minutes (including any documentation time).

Reduced Fees

Reduced fee services are available on a limited basis and based on your income and number of dependents.

Payment

Cash, check, and all major credit cards and Apple Pay are accepted for payment

Cancellation Policy

A 72-hour notice is required for cancellations. If you do not cancel within 72-hours, you will be billed for the cost of the session.

Insurance

Some of our providers are contracted with commercial insurance plans including: Blue Cross Blue Shield, United Healthcare, UMR, and Aetna/Banner Aetna. Unfortunately, we are no longer accepting Cigna.

Please call or email to find out if your insurance is covered. If you wish to have your insurance company reimburse you for your therapy fees, we can also provide you with a Super Bill that you may submit to your insurance company to request reimbursement. Please check your coverage carefully by asking the following questions: It is your responsibility to handle any and all insurance issues directly with your insurance company.

Do I have mental health benefits?
What is my deductible and has it been met?
Do I have a different out of network deductible?
How many sessions per calendar year does my plan cover?
How much does my plan cover for an out-of-network provider?
What is the coverage amount per therapy session?
Is approval required from my primary care physician?
Does my plan cover couples and family therapy? Or does it ONLY cover individual therapy?

Good Faith Estimate

Under the No Surprises Act (H.R. 133 - which went into effect on January 1, 2022), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes (under the law/when applicable) related costs like medical tests, prescription drugs, equipment, and hospital fees.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
- You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
- There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
Make sure your health care provider gives you a Good Faith Estimate within the following timeframes:
- If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;
- If the service is scheduled at least 10 business days before the appointment date, no later than three business days after the date of scheduling; or
- If the uninsured or self-pay patient requests a good faith estimate (without scheduling the service), no later than three business days after the date of the request. A new good faith estimate must be provided, within the specified timeframes if the patient reschedules the requested item or service.
The No Surprises Act has a universal waiver form required — which Ocotillo Counseling has adapted and will be included in your online patient portal.

Note: A Good Faith Estimate is for your awareness only. It does NOT involve you needing to make any type of commitment.

To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 480.930.0390.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 480.930.0390.

Keep a copy of your Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.